Privacy Policy

Information We Collect

We collect information you provide directly to us when booking an appointment. This includes your name, phone number, email address, appointment details (service, date, and time), payment-related booking information (such as deposit status), and any customer communications (for example, notes or special requests).

We do not collect sensitive information (such as health data) beyond what you choose to share in your appointment notes.

How We Use Your Information

We use your information to manage bookings and appointments, send appointment confirmations, remind you of upcoming appointments, share service updates, provide customer support, and operate the business generally.

We process your phone number only to send you appointment-related messages when you have given us consent to do so.

SMS Messaging & Consent

With your consent, we may send you SMS messages including appointment reminders.

Message frequency varies. Message and data rates may apply according to your plan with your mobile carrier.

You can reply STOP at any time to opt out and stop receiving messages. You can reply HELP for help.

SMS opt-in data and consent are collected solely to send appointment confirmations, reminders, and appointment-related updates from DFL Nails and will not be shared with third parties or affiliates for marketing or promotional purposes.

We Do Not Share Mobile Data for Marketing

We do not share, sell, rent, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes.

Data Retention & Security

We retain your information for as long as necessary to fulfill the purposes described in this policy and as required by legal or accounting obligations.

We apply reasonable measures to protect your information from unauthorized access or use.

Your Choices

You can opt out of receiving SMS messages by replying STOP to any message. For help, reply HELP.

If you prefer not to share certain information, you may leave optional fields blank when booking, although some details are required to confirm your appointment.

Contact

If you have questions about this Privacy Policy or how we handle your information, you can reach us at (337) 443-8470 or through our Instagram @dflnails.