Terms and Conditions

Booking Terms

By booking an appointment with DFL NAILS, you agree to these Terms and Conditions. Bookings are confirmed based on availability and receipt of the applicable deposit or payment.

Accurate Information

You must provide accurate and truthful information when booking, including your name, phone number, and email address. You are responsible for the accuracy of the details you provide.

Payment Terms

The deposit or full payment is processed through Stripe at the time of booking. Any remaining balance, if applicable, is paid at the studio on the day of the appointment.

Deposit Policy

The deposit secures your spot. Deposits are non-refundable for cancellations made less than 12 hours before the appointment.

Cancellation Policy

You may cancel your appointment without forfeiting your deposit if you do so at least 12 hours before the appointment. Cancellations made less than 12 hours before the appointment are non-refundable.

Rescheduling Policy

Rescheduling is subject to availability. Request rescheduling at least 12 hours in advance to keep your deposit.

No-Show Policy

No-shows or late cancellations may result in the loss of the deposit.

SMS Terms

With your consent, you may receive appointment reminders via SMS.

Message frequency varies. Message and data rates may apply.

Reply STOP to opt out. Reply HELP for help.

DFL Nails sends appointment confirmations, appointment reminders, and appointment updates by SMS. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help. Carriers are not liable for delayed or undelivered messages.

Contact

For questions about these Terms, contact us at (337) 443-8470 or through Instagram @dflnails.